Privacy Policy
Last updated: July 2, 2026
1. Introduction
This Privacy Policy explains how Japan Convoy ("we", "us") collects, uses, and protects your information when you use our B2B Japanese-export marketplace (the "Platform"). By using the Platform, you consent to the practices described here.
2. Information We Collect
We collect information you provide when you register (name, email, company details, location), the content of listings, buyer requests, and messages you send, and technical data such as your IP address, device and browser type, and pages visited.
3. How We Use Your Information
We use your information to operate the marketplace, connect buyers and sellers, deliver messages and notifications, provide optional fulfillment services, improve the Platform, prevent fraud and abuse, and comply with legal obligations.
4. Cookies & Analytics
We use cookies and similar technologies, including Google Analytics 4, to understand how the Platform is used and to improve it. Analytics data is collected with IP anonymization. You can control cookies through your browser settings.
5. How We Share Information
We share your information with other users only as needed to facilitate a deal (for example, sharing your message and contact request with the relevant seller). We use trusted service providers — such as our email provider — to operate the Platform, and we may disclose information where required by law. We do not sell your personal information.
6. Data Retention
We retain your information for as long as your account is active or as needed to provide the Platform, resolve disputes, and meet legal requirements. You may request deletion of your account at any time.
7. Security
We use reasonable technical and organizational measures to protect your information, including encrypted connections and access controls. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
8. Your Rights
Depending on your location, you may have the right to access, correct, or delete your personal information, object to certain processing, or unsubscribe from non-essential emails. To exercise these rights, contact us using the details below.
9. International Transfers
Japan Convoy operates from Japan and serves buyers and sellers worldwide. Your information may be processed in Japan and other countries. We take steps to protect your information wherever it is processed.
10. Children
The Platform is intended for businesses and users aged 18 or older. We do not knowingly collect information from children.
11. Changes to This Policy
We may update this Policy from time to time. Material changes will be reflected by updating the "Last updated" date above.
12. Contact
Questions about privacy or your data? Contact us at info@japanconvoy.com.